Service and Support

Handling and operating NYFORS equipment is a trouble-free experience. All our products are built to the highest standard and delivered with clear operating instructions. Should any problems arise our service team is available to help you with any questions you might have.

Our service team consist of technical advisors and the people who actually designed and built the products. As many of our products work well in conjunction with other products on the market we can always advise and help you in how to operate the machines properly and most efficiently.

In the event a repair should be needed, our responsive service center located in Stockholm, Sweden, and our world-wide network of local sales representatives can help you with both warranty and non-warranty repairs of all NYFORS products and accessories. For additional security, we also provide preventive maintenance programs and extended service agreements.

Our technical support team, experienced in most aspects of fiber handling and processing, can assist you with the integration of NYFORS equipment into factory production systems; including hardware and software development for different specialty applications.

All NYFORS products are delivered with a one year manufacturer´s warranty.

Our technical support team, experienced in most aspects of fiber handling and processing, can offer both warranty and non-warranty repairs of all our products and accessories. NYFORS will assist you with fast troubleshooting and technical support free of charge through telephone or e-mail, as well as integration of NYFORS equipment into factory production systems, including hardware and software development for different speciality applications. We also provide preventive maintenance programs and extended service agreements.

To reach a support technician, please contact us at:
Nyfors Technical Support
Tele: + 46 (0) 8 712 10 21
Fax: + 46 (0) 8 712 37 11
Email: support@nyfors.com

NYFORS offers product training and education in the handling and use of our equipment. These courses are held at our training center in Stockholm, Sweden. Upon request, they can also be arranged at your facility.

If you have questions about product training, please contact us at:
Nyfors Product Training
Tele: + 46 (0) 8 712 10 21
Fax: + 46 (0) 8 712 37 11
Email: training@nyfors.com